The Real Estate Regulatory Agency (RERA) introduced Mollak as a digital platform to bring transparency and control to service‑charge management in jointly owned properties such as apartments and villas in Dubai. According to Christie’s International Real Estate, the Dubai Land Department (DLD) and RERA created Mollak to centralise financial transactions, improve governance and manage relationships between property owners, co‑owners associations and property‑management companies. By requiring property managers to register on the platform and submit service charges for approval, RERA ensures that fees are justified, audited and compliant with Dubai’s property laws.
Why Compliance Matters
- Transparent service‑charge management. RERA’s rules demand that all service‑charge budgets and invoices be submitted to Mollak for approval. The platform audits fees and prevents developers or management firms from adding unapproved charges. Invoices must be raised through Mollak and sent to owners in accordance with the approved amounts.
- Governance and dispute resolution. By centralising budget approval, financial auditing and service‑charge calculation, Mollak reduces disputes between owners, co‑owners associations and property managers. The system also promotes fair governance by ensuring that all stakeholders have visibility into how funds are collected and spent.
- Strict oversight from RERA. Property‑management companies must hold valid RERA licences and comply with regular reporting requirements. Failure to follow these rules can result in fines or loss of the right to manage properties. Payments must be collected through approved channels, including the Noqodi payment gateway.
How ADDA Aligns OAMs with RERA
ADDA is a community‑management platform that has integrated directly with Mollak, allowing Owners’ Association Management (OAM) companies to remain compliant without manual intervention. Key integrations include:
- Automatic sync with Mollak budgets and expense heads. ADDA pulls the RERA‑approved community budget into the app and imports standard expense heads. This allows administrators to compare budgets against purchase requests (PRs), purchase orders (LPOs) and booked invoices, preventing overspending.
- Owner and unit information. The platform syncs the registered owner list and any changes (title‑deed transfers, contact updates) from Mollak. Because ownership changes are recorded on the Mollak system, ADDA always has up‑to‑date information.
- Service‑charge invoices and receipts. Every quarter, Mollak generates service‑charge invoices. ADDA automatically downloads these PDF invoices, making them visible to owners in the app. When owners pay through ADDA or externally, receipts are synced between the two systems, ensuring that statements match and eliminating double entry.
- Non‑payment notices and credit notes. If owners fail to pay their service charges, ADDA can send app notifications containing Mollak’s legal notices. Credit notes entered in ADDA are simultaneously updated in Mollak, avoiding duplication.
- Management‑report submission. JOP (Jointly Owned Property) managers can generate and submit RERA‑mandated management reports directly from ADDA. This process is being automated to meet the latest RERA guidelines.
- Integration with Noqodi. Dubai’s payments platform Noqodi is the gateway through which owners must pay service fees. ADDA routes all service‑charge payments through Noqodi, ensuring funds are deposited into the designated escrow accounts and compliant with RERA’s requirements. Owners have a trusted and secure way to pay fees online.
The Compliance Advantage
By automating these processes, ADDA removes the need for manual data entry and reduces the risk of errors. OAMs can easily meet RERA’s requirements for budgeting, invoice issuance, escrow account management and reporting. The integration also provides:
- Real‑time alignment with RERA’s evolving regulations. As RERA updates the Mollak system or issues new compliance guidelines, ADDA’s integration ensures that OAM workflows immediately reflect those changes. For example, when RERA mandated Noqodi as the official payment gateway, ADDA rolled out the integration so that communities could continue processing payments without disruption.
- Transparency for owners. Owners can view their invoices, payment history and budgets directly in the ADDA app. Because all financial data originates from Mollak and is updated in real time, there are no discrepancies or hidden fees.
- Reduced compliance risk. Since the platform only allows service‑charge collection and spending within the approved budget, OAMs avoid penalties or fines. Budgets, receipts and reports are stored digitally, simplifying audits and regulatory review.
Conclusion
RERA’s Mollak platform brings much‑needed transparency and governance to Dubai’s jointly owned properties.By integrating directly with Mollak and the Noqodi payment gateway, ADDA enables Owners’ Association Management companies to meet regulatory obligations effortlessly. Automatic syncing of budgets, invoices, receipts and reports means fewer errors and less manual work. More importantly, it ensures that service charges are handled transparently and that funds always flow into the correct escrow accounts, protecting both residents and managers.